James Outland is a founding partner of NCP and has over 30 years of private equity, mergers and acquisitions, and business development leadership experience in both entrepreneurial business ventures and established corporations. Prior to co-founding New Capital Partners, James served in various key roles in the healthcare industry and as an officer of UnitedHealth Group after its acquisition of Complete Health Services.
James is currently Chairman of the Board for Collect Rx, Volly, Medsurant Health and P&R Dental. James previously served as a Board Member of former portfolio companies Teladoc (NYSE: TDOC), Awarix (sold to McKesson [NYSE:MCK]), Senior Whole Health (sold to TA Associates), Prism Pointe Technologies (sold to Systems Maintenance Services, Inc.), and REPAY (sold to Corsair Capital). In addition to his role as Chairman of the Board, James also served as the CEO for Senior Whole Health during its first year of operations. James is active in the Birmingham community and currently serves as Chairman of the Board for the Birmingham Museum of Art, as well as a Board Member of UAB Medicine and Birmingham Legion FC.
James has a BA in Political Science and a BFA in Advertising from Southern Methodist University.
Of the five NCP Values, which is your favorite one? Why?
“Focus on excellence and get great results” is my favorite value at NCP. While I believe all of them are important, and I believe all of our NCP Values are reflective of our culture and who we are as individuals and as a team, the value of pursuing excellence and actually getting great results is the most critically important. If we achieve all of our other values (doing the right thing always, being committed and caring, being genuine, working hard) but we don’t get results, then we are not delivering for our key stakeholders, which include not only our investors, but also our employees at NCP, our portfolio companies, our management team partners, and our portfolio company employees. We will not succeed in our mission of Building Great Companies without succeeding in getting great results.
What professional accomplishment are you most proud of? Why?
I am most proud of our people and the firm we have built at New Capital Partners and the fact that NCP turned 20 years old in January 2019. I am also very proud of the companies we have been able to be a part of and the significant number of jobs we have been part of creating in growing these businesses. And, of course, I am proud of the returns that we have been able to generate for our investors. Our investors include pensions and foundations, and the returns we generate help create meaningful retirement for hard-working people, as well as fund scholarships and investments for leading universities. To build great companies and to have that work also benefit our investors and their constituents is super cool.
What are some words of wisdom you live by?
My father was an Air Force Colonel, and my mother was a devout Catholic. I was raised in the Midwest and attended a Catholic grade school and an all-male Jesuit high school. At both home and school, I was taught to work hard and be a man for others. I always worked from an early age and was driven to do well so I could do good. As such, I believe in giving back to the community and being involved in trying to make things happen for the better.